Frequently Asked Questions:
Chauffeuradvisor.com is an online English speaking driver and car booking portal specialized in providing expert drivers for holiday trips all over India. The portal offers you a wide range of profiles of drivers having own cars to choose from based on your specific needs, be an airport transfer, city sightseeing tour, weekend trips or a long holiday trip.
Chauffeur Advisor offers reliable chauffeur driven car hire services all over India specializing in holiday trips and tour packages. Unlike other cab hire companies, we provide you complete profile and details of drivers and vehicles in advance. All our drivers are experts of the area you visit. Presently we offer bookings for travelling to Rajasthan, Gujarat, Delhi, Agra, Varanasi, Khajuraho in North India and to Mumbai, Aurangabad, Goa, Bangalore, Karnataka, Kerala, and Tamilnadu in South India. We can also offer services in Kolkata, Orissa and Sikkim along with Himachal Pradesh and Amritsar.
You can book a car and driver either through Phone or by logging in to our Website. To book through phone please call on +91 8826635043. To book through the website, fill in the required information in enquiry form or send an email.
We advise you to contact us at least one week in advance to provide you best options and pay in time, although we can check and suggest you the availability for last minute bookings as well in special cases.
We charge as a whole package for the trip including toll, taxes and parking charges so prices differ according to your travel route. Get in touch with your program to know the exact / approximate prices in advance.
Yes, you can pay the car and driver hire charges by your debit or credit card as well. We receive payment via Paypal for the moment along with bank transfer.
We understand plans may change. We can provide full refund minus the payment process charges if you let us know 15 days prior. If you inform 14-3 days prior, 25% cancellation fees will be charged. If you inform less than 3 days prior to trip start date, 50% amount will be charged as cancellation.
We would consider this as a no-show from your end and would charge you cancellation charges as stated above.
You can book as early as you want. Please do enquire with us through our enquiry form or contact by phone, in case you have any other specific requirements and we will definitely try our best to fit in your request.
We have strict processes and quality checks to prevent this. In case it happens, please contact us and we shall make an alternate arrangement for you with our best efforts.
Drivers are selected through network recommendations, in-person interviews, insurance and license verification along with past feedback of travelers.
Our team will connect with the selected driver to confirm their availability for your date(s) of travel. Once completed, you will receive an email notification asking you to confirm the reservation and process the advance payment.
You can write us email or send a message. You can also write comments in driver’s diary. We will upload the same online. We take full responsibility for the booking experience.
You can pay the additional amount in cash to driver in the end.
We will process your refund within 24 hrs of your refund request. Normally it takes a few working days for international transfers once the bank processes the transaction.
Currently, our service is focused on the providing car rental and private driver booking for holiday trips. We have plans specialize and make good drivers available for holiday trips only.
It is recommended that you provide the details for your convenience. In case of an airport/railway station pick up or drop, the flight or train number will help your chauffeur to wait for you outside or parking area. In case of delays, the chauffeur will check with the airport or railway enquiry and will await your arrival. In case of a drop off to the airport providing the flight or train details will help the operator/chauffeur to inform you any delays in departure.
We will not share your name or any other personal information with third parties at any time, except where it is necessary to deliver the service or in response to a legal or court order or specifically authorised by you.
Yes, definitely! Please get in touch with us by writing into us at firstname.lastname@example.org and we will get in touch with you at the earliest.
If you are a driver and interested in joining Chauffeur Advisor, submit your details at register as driver link or mail us your details.